Privacy Policy

Last updated: May 11, 2026

At Tennist-Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or make a purchase from Tennist-Shop, we may collect the following information:

Personal identification information — name, email address, phone number, billing and shipping address
Payment information — credit card details (processed securely through Shopify Payments; we do not store your full card details)
Order information — products purchased, order history, and transaction details
Device and browsing information — IP address, browser type, pages visited, and referring URLs
Communications — messages you send us via email or chat

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and receipts
Respond to your questions and provide customer support
Send marketing emails (only if you opt in)
Improve our website and product offerings
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Shopify — our e-commerce platform provider
Shipping carriers — to fulfill and deliver your orders
Payment processors — to securely process transactions
Legal authorities — when required by law

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at tennistfactory@gmail.com.

Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at tennistfactory@gmail.com or visit our Contact Us page.